Bookings/cancellations: your place on a Native Hands course is secured by booking and paying in advance, in full.
If you cancel having paid, we’ll refund 80% of your fee if we’re able to fill your place. If we’re not able to fill your place you’ll forfeit your fee. We’ll make every reasonable effort to find someone to take your place.
If you book and pay but do not attend the course, no refund or transfer will be given.
In the unlikely event of Native Hands cancelling the course, you’ll receive a full refund.
Bookings are not transferable from one course to another.
Gift vouchers: once you’ve received booking confirmation for the course of your choice we consider you fully booked onto that course. Unfortunately no refunds or transfers can be given if you cancel or fail to attend when using a gift voucher. Gift vouchers are valid for one calendar year from purchase date.
Age suitability: Native Hands courses are designed for adults, unless otherwise stated (as in the case of Family Wild Pottery, which is for ages 6 and up). However, 16-18 year olds are welcome on all courses if accompanied by a responsible, participating adult. Please get in touch before booking if you have any queries regarding age suitability.
Accessibility: most Native Hands courses take place in the woods and involve foraging and physical activity. Therefore a certain level of physical ability is required. Our aim is to make our courses accessible whenever possible, within the context and limitations of a woodland setting. If you have mobility issues or other physical needs please get in touch prior to booking, and we’ll do our best to accommodate you.
Dogs are not permitted at any Native Hands event.
Alcohol: please do not bring alcohol (or any other intoxicant) with you to any Native Hands event.